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Return & Exchange Policy

Our Return & Exchange Policy ensures your satisfaction with every purchase. Please review our policy for details on returning or exchanging items purchased from maruwata.com.

Effective Date: 01st July 2024

Thank you for shopping at www.maruwata.com. We want you to be completely satisfied with your purchase. If you are not entirely satisfied, we are here to help.

Returns

You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • Proof of purchase or order details may be required.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

If you need to exchange an item for a different product, please contact our customer service team. You have [number] days from the date you received your item to request an exchange.

Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions on how to return your item to us, contact us at:

Maruwata (PVT) LTD

Address:
No.271/1, Madahapola,
Melsiripura,
Kurunegala,
Sri Lanka.

Email:
info@maruwata.com

Website:
www.maruwata.com